The Value of Education: Reading, ‘Riting and
Interest-rate Risk
The value of education in the credit union industry is not
a new concept. From the board, executive and staff levels,
staying on top of developments in markets and industry innovations
is key to being able to offer members quality services and
products while maintaining a healthy balance sheet.
Knowing the basics
Basic knowledge of ever-changing market conditions and industry
trends is paramount for everyone at all levels of the credit
union industry. Reading publications such as WesCorp’s
InsideRISK magazine is clearly the simplest and one
of the most convenient ways to obtain fresh knowledge. InsideRISK
concentrates on providing credit unions with explanation and
discussion of investment and balance sheet management issues.
Other industry newsletters abound with various themes, depending
on their readership, whether front-office personnel, directors,
CFOs or marketing staff. Some publications, such as CUNA’s
Credit Union Magazine, cover a range of topics that cross all areas
of interest, from leadership to technology and compliance.
Industry events, forums and seminars also provide an invaluable
opportunity not only to network with fellow credit union professionals
and financial experts but also to participate in first-hand discussion
of topics that are both in-depth and relevant. While there are a
growing number of trade shows and conventions across the nation,
educational events are less frequent, and it certainly makes sense
to take advantage of them as they occur. Such events are outstanding
resources to help you keep up with regulatory and technology issues,
as well as trends in balance sheet and investment management, pricing
and marketing.
The better events are designed to enable participants to come away
with tools and strategies they can put to immediate use. WesCorp
will continue its tradition of hosting regional half-day investment
seminars with approximately twelve of these on the schedule for
2004. Our third annual Credit Union Outlook conference
will be held in Las Vegas in September. This conference focuses
on the economy, interest rates, balance sheet management, and other
timely issues facing credit unions. This has proved to be an extremely
popular and highly anticipated event.
Online opportunities
Of course, there is no substitute for specialized, interactive
training to meet specific needs. But the problem becomes a matter
of how, when and where to receive that training. For most credit
unions, it is impractical to send staff continually across the country
for days at a time to attend a course. However, the growing popularity
of live webcasts and online training suggests two viable solutions.
Both essentially mean that you don’t even need to leave your
desk to participate. A live webcast has the advantage of being current
and is an unmatched way of keeping large groups of people up-to-date
on a wide range of issues.
Webcasts are particularly suited for discussing timely issues,
such as the economy and markets, or new developments, such as Check
21 legislation. The good ones are accompanied by visual presentations,
which can be downloaded from an archive at a later date. WesCorp
also hosts quarterly webcasts that focus on developments in the
economy and how those might affect interest rates in the future.
In addition, we will have special “as needed” webcasts
this year should any significant changes occur in the interest rate
outlook.
While less likely to cover up-to-the-minute issues, online training
is suited better for acquiring and developing specific skills. Its
chief advantage is that it can be obtained at any time you choose,
again from the comfort of your own desk. WesCorp’s first offering
of this type is a comprehensive Online ALM Training program. Collaborating
with Sheshunoff Information Services, WesCorp’s ALM training
program is designed to meet the needs of credit union management
participants at all levels of the credit union. As an example, board
members may need to understand how derivatives reduce risk on the
balance sheet, but they may not need to understand how the actual
transaction is executed and accounting issues are resolved.
The full online program is composed of twenty-six courses in six
modules. Credit union participants can complete all of the courses
or only those that affect their specific roles. The program is designed
in a building block fashion—from the basics of the economy
and interest rates to more complex issues such as interest-rate
risk management and derivatives. More than 240 credit unions already
have taken advantage of this useful, convenient tool.